Policies

Home » Policies

Admission Policy

At SPPC Vrindavan, every guest and patient is admitted based on our center’s health, accommodation, and therapy availability.
We follow a transparent and ethical admission process aligned with Patanjali Wellness guidelines.

Key Points:

  • Admission is subject to availability of rooms and the doctor’s recommendation.

  • A one-time consultation fee of ₹300 is applicable for all new guests.

  • A minimum 5-day booking is required for residential wellness programs.

  • Guests must disclose existing medical conditions and medications before treatment.

  • The management reserves the right to refuse admission if a treatment is unsuitable for a patient’s health condition.

  • Admission is confirmed only after payment of the prescribed advance amount.

Cancellation & Refund Policy

We understand that plans can change. Our refund policy ensures fairness and clarity for both guests and the center.

For Residential Stays:

  • Cancellations made 7 days or more before the check-in date: 100% refund (after deduction of transaction charges).

  • Cancellations made 3–6 days before check-in: 50% refund.

  • Cancellations made less than 3 days before check-in: No refund.

For OPD Appointments:

  • Appointments can be rescheduled once at no extra cost if informed at least 24 hours in advance.

  • Missed or same-day cancellations will not be refunded.

Refund Method:

Refunds will be processed to the original payment method within 7 working days.

Terms & Conditions

By availing our services, guests agree to the following terms:

  1. All therapies are conducted under the supervision of qualified doctors and trained therapists.

  2. SPPC Vrindavan follows the Patanjali Wellness healing protocols; individual results may vary depending on health conditions.

  3. Guests must comply with center rules, schedules, and dietary restrictions during their stay.

  4. Smoking, alcohol, and non-vegetarian food are strictly prohibited within the campus.

  5. The management is not responsible for loss or damage to personal belongings.

  6. Guests are required to maintain decorum, silence, and respect for the spiritual environment of Vrindavan.

  7. Medical emergencies, if any, will be referred to nearby hospitals with the guest’s consent.

  8. Use of mobile phones is restricted in therapy areas and yoga halls.

  9. Fees and charges are subject to change without prior notice.

Privacy Policy

SPPC Vrindavan respects your privacy and protects your personal data with utmost care.

Information We Collect:

  • Name, contact number, email, and health details (as provided voluntarily).

  • Payment and booking information for processing your registration.

How We Use It:

  • To confirm your appointments, packages, or OPD visits.

  • To provide relevant therapy plans and communicate updates.

  • To improve our website and patient experience.

Data Protection:

  • Your information will not be shared or sold to any third party.

  • Only authorized staff may access patient records for operational purposes.

  • Our website uses SSL encryption for secure data transmission.

If you wish to update or delete your data, please contact us at info@sppcvrindavan.com.

Disclaimer

  • SPPC Vrindavan is a wellness and natural therapy center, not a hospital.

  • Our treatments are based on Ayurveda, Naturopathy, and Yogic principles and are intended for general wellbeing, detoxification, and lifestyle improvement.

  • We do not claim to cure, treat, or diagnose medical diseases beyond the scope of natural healing systems.

  • Guests should continue any prescribed allopathic medication unless advised otherwise by their doctor.

  • Results vary from person to person depending on body constitution, health condition, and commitment to prescribed lifestyle practices.

Contact for Policy Clarifications

For any concerns regarding admissions, refunds, or privacy, you can contact us at:

📍 SPPC Vrindavan – Franchise of Patanjali Wellness, Haridwar
📞 +91 98370 82341
✉️ info@sppcvrindavan.com
🕒 OPD Hours: 8:00 AM – 6:00 PM